🇬🇧 Terms of Service – Amelie

1. Introduction

These Terms of Service govern access to and use of our website by users. By accessing our website, you agree to these terms, in accordance with United Kingdom legislation. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You are permitted to use our website to browse, make purchases, and access the information provided, subject to compliance with these Terms of Service and all applicable laws. You must not use the website in a fraudulent or unlawful manner, nor attempt to access unauthorised areas of our website or damage our infrastructure.

3. User Account

To make purchases on our website, you must create a user account by providing accurate, complete, and up-to-date information. You are responsible for keeping your login credentials confidential and for all activity carried out under your account. If you suspect any unauthorised use of your account, you must notify us immediately.

4. Products and Services

We make every effort to provide accurate descriptions of the products and services offered on our website. However, we do not guarantee that descriptions are accurate, complete, or error-free. Product images are provided for illustrative purposes and may not perfectly represent the actual product.

5. Prices and Payments

All prices shown on our website are in the local currency and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment for products must be made at the time of order, using one of the payment methods available on our website.

6. Delivery

Delivery terms, including costs and timeframes, are set out in our Shipping Policy. By placing an order, you accept the terms of that policy.

7. Returns and Exchanges Policy

The terms for returns and exchanges are governed by our Returns and Refund Policy, in accordance with United Kingdom legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You have the right to return or exchange a product under the conditions and timeframes specified in that policy.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, icons, and other elements, is protected under intellectual property legislation. You may not use, reproduce, or distribute this content without our prior authorisation.

9. Limitation of Liability

We shall not be liable for direct, indirect, or consequential damages resulting from the use of our website or the inability to use it, including loss of data or profits, except as otherwise provided by law. Nothing in this clause excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

10. Changes to the Terms of Service

We reserve the right to amend these Terms of Service at any time. Any changes will be published on our website and will apply to use of the website after publication.

11. General Provisions

These Terms of Service are governed by the laws of England and Wales. Any dispute arising from the use of our website will be subject to the jurisdiction of the competent courts of the consumer's place of residence within the United Kingdom.