Terms of Service – Amelie

These Terms of Service apply to all customers worldwide. Customers purchasing from a European Union member state benefit from additional rights, set out in Section 12 (European Union Customers – Additional Rights), which take precedence over the general terms below wherever they conflict.

 

1. Introduction

These Terms of Service govern access to and use of our website by users. By accessing our website, you agree to these terms. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You are permitted to use our website to browse, make purchases, and access the information provided, subject to compliance with these Terms of Service and all applicable laws. You must not use the website in a fraudulent or unlawful manner, nor attempt to access unauthorised areas of our website or damage our infrastructure.

3. User Account

To make purchases on our website, you must create a user account by providing accurate, complete, and up-to-date information. You are responsible for keeping your login credentials confidential and for all activity carried out under your account. If you suspect any unauthorised use of your account, you must notify us immediately.

4. Products and Services

We make every effort to provide accurate descriptions of the products and services offered on our website. However, we do not guarantee that descriptions are accurate, complete, or error-free. Product images are provided for illustrative purposes and may not perfectly represent the actual product.

5. Prices and Payments

All prices shown on our website are displayed in the currency applicable to your region and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment for products must be made at the time of order, using one of the payment methods available on our website.

6. Delivery

Delivery terms, including costs and timeframes, are set out in our Shipping Policy. By placing an order, you accept the terms of that policy.

7. Returns and Cancellations Policy

The terms for returns, exchanges, and cancellations are governed by our Returns and Refund Policy. You have the right to return, exchange, or cancel a product under the conditions and timeframes specified in that policy, including any additional rights that apply if you are located in the European Union.

Manage your order: https://shopify.com/83910426956/account

8. Intellectual Property

All content on our website, including text, images, graphics, logos, icons, and other elements, is protected under intellectual property legislation. You may not use, reproduce, or distribute this content without our prior authorisation.

9. Limitation of Liability

We shall not be liable for direct, indirect, or consequential damages resulting from the use of our website or the inability to use it, including loss of data or profits, except as otherwise provided by law. Nothing in this clause excludes or limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law applicable to you as a consumer.

10. Changes to the Terms of Service

We reserve the right to amend these Terms of Service at any time. Any changes will be published on our website and will apply to use of the website after publication.

11. General Provisions

These Terms of Service are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles, except where mandatory consumer protection laws of your country of residence apply, including those set out in Section 12 for EU customers. Any dispute arising from the use of our website will, where applicable law permits, be subject to the jurisdiction of the competent courts of the consumer's place of residence.

12. European Union Customers – Additional Rights

If you are a consumer residing in a European Union member state, the following provisions apply in addition to, and where conflicting, in place of, the general terms above, in accordance with applicable EU consumer protection law, including Directive 2011/83/EU on Consumer Rights:

• Nothing in these Terms affects your statutory rights as a consumer under the law of your country of residence within the European Union.

• You have the right to cancel your order within 14 calendar days from the date of delivery, without giving any reason, as further described in our Returns and Refund Policy.

• As of 19 June 2026, an easy, one-click cancellation option is available to you, accessible without the need to log in or contact customer service.

• Any dispute relating to these Terms that cannot be resolved directly with us may be submitted to the competent courts of your country of residence within the European Union, and you may also have the right to use the European Commission's Online Dispute Resolution platform.